Shipping

Shipping Information

We aim to ship all orders within 1-3 business days.

Please provide a physical address at checkout as we do not ship to PO Boxes.

Free NZ Shipping on orders over $300

All orders are shipped via tracked couriers through NZ Post who aim to delivery via courier in 1-3 business days unless otherwise specified, for example rural delivery. Please allow extra time for rural delivery.

Complimentary Worldwide Shipping on Orders over $600 with flat rate shipping on all orders

All international orders are tracked and shipped via DHL who aim to deliver within 1-3 working days to Metro areas in neighbouring countries.  Please allow additional time for rural delivery. Please check the DHL website for timelines to your country.  

When an order is shipped outside of New Zealand, please be aware that you may be required to pay local import fees or taxes.  This will be calculated through your local customs office and is subject to the shipping policies within your country.

Taxes may need to be paid before goods will be released. The customer is solely responsible for any additional costs which will be charged through the courier service used. Failure to pay may result in your order being destroyed or returned to us.

If your order is returned to us, this will result in a return of your original order less the costs for return shipping fees, processing and restocking costs.  Every country is different and we recommend you check with your local Customs Office.